Departments
The Chief Minister's Office forwards each grievance to one of these departments. You do not need to pick the right one yourself: describe the problem and the CMO confirms where it goes.
Sample departments for this prototype.
Public Works
State roads, bridges and government buildings, from potholes to stalled construction.
Common grievances
- Damaged roads
- Unsafe bridges
- Delayed public works
Health and Family Welfare
Government hospitals, primary health centres, medicine supply and public health drives.
Common grievances
- Hospital services
- Medicine shortage
- Sanitation and disease control
Local Self Government
Panchayats, municipalities and corporations: streetlights, waste collection, building permits and certificates.
Common grievances
- Waste collection
- Streetlights
- Permits and certificates
Water Resources
Drinking water supply, pipeline leaks, irrigation canals and flood protection works.
Common grievances
- No water supply
- Pipeline leaks
- Canal and bund repair
General Education
Government and aided schools, scholarships, mid day meals and school infrastructure.
Common grievances
- School facilities
- Scholarship delays
- Teacher vacancies
Revenue
Land records, village office services, disaster relief payments and revenue certificates.
Common grievances
- Land records
- Relief payments
- Certificate delays
Power
Electricity supply, new connections, billing disputes and dangerous lines or poles.
Common grievances
- Frequent outages
- Billing disputes
- Unsafe lines
Home
Police services, public safety and delays in complaint registration or action.
Common grievances
- Police inaction
- Public safety
- Traffic enforcement
Agriculture and Farmers' Welfare
Crop insurance, subsidies, seed and fertiliser supply and procurement payments.
Common grievances
- Crop loss compensation
- Subsidy delays
- Procurement payments
Food and Civil Supplies
Ration cards, ration shop service and the public distribution system.
Common grievances
- Ration card issues
- Ration shop complaints
- Supply shortages
Transport
Public bus services, driving licences, vehicle registration and road safety.
Common grievances
- Bus service gaps
- Licence delays
- Registration issues
Not sure your problem fits any of these? Submit it anyway and the CMO will route it, or ask the grievance cell.